1. Introduction

 

Welcome to Friends Aqua Watersports LLC (“Friends Aqua Watersports”, “we”, “our”, or “us”).

These Terms & Conditions (“Terms”) govern your use of our website, www.friendsaquawatersports.com, and all online services, bookings, and activities provided by us in Dubai, UAE.

By accessing or using our website, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use our website or services.

 

This document is a legally binding electronic agreement. No physical signature is required.

 

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2. Our Company and Services

 

Friends Aqua Watersports LLC, located at Jumeirah Beach, Dubai, United Arab Emirates, offers professional and licensed water sports experiences, including:

•Jet Ski and Jet Car guided tours

•Parasailing

•Banana and Donut rides

•Wakeboarding and related water activities

 

Our website allows customers to:

•Browse available activities and pricing

•Book and pay securely online

•Receive confirmation and service reminders

•Contact our team via forms or WhatsApp for support

 

All bookings made through our website are subject to these Terms.

 

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3. User Responsibilities

 

By using our website or booking with us, you confirm that:

•You are at least 18 years old or booking under the supervision of an adult.

•You will provide accurate and complete information during the booking process.

•You agree to follow all safety instructions and staff directions during activities.

•You understand that water sports carry inherent risks and agree to participate at your own responsibility.

 

We reserve the right to refuse service or cancel a booking in cases of unsafe behavior, intoxication, or non-compliance with staff instructions.

 

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4. Booking and Payment

•Prices for all activities are displayed clearly on our website and are subject to change without prior notice.

•Bookings are confirmed only after full or partial payment is received.

•We accept payments through Visa, Mastercard, and other secure methods offered on our site.

•All transactions are processed via secure, authorized payment gateways — we never store or share your card details.

•You will receive a confirmation email within 24 hours of booking.

 

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5. Refunds and Cancellations

 

We understand plans can change, so we offer flexible options:

•Free cancellation within 24 hours of booking for a full refund.

•Cancellations after 24 hours will be issued as a credit for future use.

•Refunds will be made to the original payment method and may take up to 45 days to reflect, depending on your bank.

•No-shows or late arrivals (more than 15 minutes late) may result in loss of booking without refund.

•Weather-related cancellations (due to safety reasons) will be rescheduled or refunded in full.

 

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6. Prices and Offers

 

All prices are listed in AED (UAE Dirhams) and include applicable taxes unless stated otherwise.

We reserve the right to update prices, promotions, or discounts at any time. Any promotional offers cannot be combined unless clearly stated.

 

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7. Communication and Marketing

 

By using our website or sharing your contact information, you consent to receive:

•Booking confirmations, reminders, and updates

•Occasional promotional messages via email, SMS, or WhatsApp

 

You can opt out of promotional messages at any time by emailing info@friendsaquawatersports.com.

 

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8. Safety and Liability

 

Your safety is our top priority. However, participation in water sports involves physical activity and potential risks.

By booking with us, you acknowledge and agree that:

•You are physically fit and do not suffer from medical conditions that may affect your participation.

•You will follow all safety rules, wear provided equipment (e.g., life jackets), and obey guide instructions.

•The Company, its staff, or affiliates are not liable for injury, loss, or damage resulting from negligence, non-compliance, or natural conditions.

 

We strongly recommend all participants to have personal travel or health insurance that covers recreational water activities.

 

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9. Third-Party Services and Links

 

Our website may contain links to third-party websites (e.g., social media, booking partners).

We do not control or endorse these sites and are not responsible for their content or privacy practices. Please review their terms before using them.

 

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10. Intellectual Property

 

All content on www.friendsaquawatersports.com, including logos, images, videos, text, and graphics, is owned by or licensed to Friends Aqua Watersports LLC.

No material may be reproduced, distributed, or used for commercial purposes without prior written consent.

 

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11. Changes to Terms

 

We may revise these Terms periodically. Updates will be posted on this page with an updated “Effective Date.”

By continuing to use our website or services after any changes, you agree to the revised Terms.

 

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12. Governing Law and Jurisdiction

 

These Terms are governed by and interpreted in accordance with the laws of the United Arab Emirates.

Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

 

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13. Contact Us

 

If you have any questions or concerns about these Terms, please contact:

 

Friends Aqua Watersports LLC

📍 Jumeirah Beach, Dubai, United Arab Emirates

📧 info@friendsaquawatersports.com

🌐 www.friendsaquawatersports.com

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